Thursday, July 15, 2010

Managing customer complaints

Effective complaint management is one of the ladders to maintaining a good rapport in the market and getting registered in the good books of consumers. There are certain practical procedures meant for reviewing as well as resolving customer complaints. Only a team of committed customer care professionals and service technicians can collectively fulfill the objectives and goals laid by the company of achieving total customer satisfaction. Cordially and promptly attending to customer queries and customer complaints is the essence of a good customer care. Today the reputation that Eureka Forbes has in the market is all due to its dedicated customer care team.

You can dial 3988 3333, the single number accessible round the clock, for placing Eureka Forbes complaints. If you are driven by the notion that your calls will remain unattended and your complaints won’t be registered, you are wrong. Eureka Forbes never leaves any scope for grievance. You can also dial the same Eureka Forbes customer care number to ask about newer products or about product information and more details. Once Eureka Forbes complaints are registered, service technicians who are trained to perfection reach the complainants’ doorsteps within the committed time frame to solve the issue.

If you read reviews on the Eureka Forbes customer care, you will find more of positive comments by users narrating their experiences. Whether it is air purifiers or water purifiers or security systems, or vacuum cleaners – the complete gamut of products that Eureka Forbes deals in - innovation and novel technologies are the cornerstones.

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